Terms & Conditions

TRUE MANIAC ONLINE STORE TERMS AND CONDITIONS

CHAPTER 1. GENERAL PROVISIONS AND DEFINITIONS
1. The Regulations define the terms and conditions for the provision of electronic services, including use
from the Store and the rights, obligations and conditions of liability of the Seller and the Customer. statute
it also contains information that the Seller is obliged to provide to the Consumer
in accordance with applicable regulations, including the Act of May 30, 2014 on rights
consumer (Journal of Laws 2014.827 as amended).
2. Each customer should read the Regulations. Beginning to use the Store means
acceptance of the Regulations.
3. The Regulations are available on the Store's website and are also available free of charge
before concluding the contract. At the request of the Customer, the Regulations are also made available in such a way
which enables the acquisition, reproduction and preservation of its content using the system
ICT used by the Customer (e.g. by e-mail).
4. Basic definitions:
1. Regulations: Regulations of the Online Store;
2. Store or Online Store: Online Store, run by the Seller at the address
the internet https://www.truemaniac.com and https://www.truemaniac.pl;
3. Seller: Dawid Brzuzy, Ul. Parkowa 5/30 33-100 Tarnów, running a business
economic under the name of Dawid Brzuzy, NIP 8733181177;
4. Client: a natural person who is 18 years of age and has full legal capacity,
a legal person and an organizational unit without legal personality, but able to we
acquire rights and incur obligations on their own behalf, which will establish a legal relationship with
A seller in the scope of the Store's activities. A customer is also a consumer, if there is no such issue
separate provisions in relation to the Consumer;
5. Consumer: A customer who is a natural person who performs a legal transaction with the Seller
(purchase), not related directly to its business or professional activity;
6. Goods or Product - goods sold in the Store, included in the Seller's offer;
7. Agreement - a distance contract regarding the purchase of the Goods, concluded as a result of submission by
The Customer's Order in the Store and its acceptance by the Seller;
8. Order - an instruction to purchase the Goods submitted by the Customer with the help of funds
technical communication;
9. Form - a script that is a means of electronic communication that allows submission
Orders.

CHAPTER 2. BASIC AND TECHNICAL INFORMATION
1. The Seller offers the following types of electronic services - shop
internet.
2. The Seller provides services electronically in accordance with the Regulations.
3. The technical condition for using the Store is that the Customer has a computer or
other devices that allow you to browse the Internet, access the Internet and
a valid and active e-mail account.
4. The Customer is forbidden to provide illegal content.
5. Using the Store may be associated with threats typical of using the Internet,
spam, viruses, hacker attacks. The seller takes steps to counteract this
threats.

CHAPTER 3. PERSONAL DATA
1. The personal data provided by the Customers is collected and processed by the Seller in accordance with
applicable law.
2. The basis for the processing of personal data is the consent of the customers themselves as well
statutory authorization to process personal data, as provided for in the Protection Act
personal data of August 29, 1997 (Journal of Laws 2014.1182 as amended) and the Act of
July 18, 2002 on the provision of electronic services (Journal of Laws 2013.1422 as amended).
3. The Seller ensures that the Customers' personal data will not be made available to any
unauthorized entities. Customers' personal data may be shared with entities
entitled to receive them under applicable law, including applicable law
organs.
4. Detailed information, including the possibility of using the Store anonymously or with
the use of a pseudonym, about technical measures to prevent obtaining and
modification of personal data by unauthorized persons, entrusting processing
personal data can be found on the Store's website.

CHAPTER 4. SALES
§ 1. Goods
1. All Products offered in the Store are new and have no defects.
2. A detailed description of the Goods can be found on the Store's website.
3. The Seller is obliged to sell the Goods new and without defects.

4. A guarantee or after-sales services may be provided for the Goods. Detailed information
in this regard, it can be found in the description of the Goods.
§ 2. Orders and their implementation
1. An order may be placed by completing the Form available in the Store.
2. The Customer is obliged to fill in the Form carefully, providing all the data
in accordance with the facts and specifying the selected method of payment and delivery.
3.The Customer provides data in the Form and submits a statement on the acceptance of the Regulations,
processing personal data, providing commercial information and policies
privacy and cookies.
4. Orders can be placed in the Store 24 hours a day, 7 days a week. Orders
submitted on Saturdays, Sundays and public holidays are processed the next business day.
5. Confirmation of placing the Order is made by the Customer by selecting the button (field)
marked "order with payment obligation". The seller will send the customer to the indicated
the Customer's e-mail address confirmation of the Order.
6. The order fulfillment date is indicated in the Store.
§ 3. Payments
1. All prices of the Goods given in the Store are gross prices in Polish zlotys. price
The goods do not include the costs referred to in point 2 below. The price of the Goods given in
the moment the Customer places an Order, it is binding on both parties.
2. Costs related to the delivery of the Goods (eg transport, delivery, postal services) and any costs
other costs are borne by the customer. The amount of these costs may depend on the customer's choice as to the method
delivery of the Goods. Information on the amount of these costs is provided at the submission stage
Orders.
3. The customer can choose the form of payment:
1.payment before shipment of the Goods (prepayment). After placing the Order, the Customer should
pay / transfer the amount due to the Store's bank account. The Order is processed after
the Customer's payment is credited to the Store's bank account;
2. payment on delivery of the Goods (cash on delivery) - the customer pays the amount directly at
receipt of the Goods. The order is processed after the Order has been accepted.
4. For each Product sold, the Store issues a proof of purchase and delivers it to the Customer together with
A commodity.
§ 4. Delivery
1. The product is sent to the address indicated by the Customer in the Form, unless the Parties agree
otherwise.
2. The product is delivered by a courier company or via an operator
postage according to the customer's choice. Shipped via an operator
postage should be delivered within 1-3 business days from the date of dispatch of the Goods,
and via a courier company - within 1 business day from the date of shipment
The goods.
3. By placing an order with the payment method "cash on delivery", you undertake to
picking up the parcel and transferring the agreed amount to the carrier.
If there is no pickup, you are responsible for shipping costs
and return of the package, in the amount of PLN 40, to the indicated bank account of the company.
4. Together with the Goods, the Seller issues to the Customer all the elements of his equipment and
operating and maintenance manuals and other documents commonly required by regulations
applicable law.
§ 5. Additional information for the consumer
1. The contract is not concluded for an indefinite period and will not be subject to automatic
extension.
2. The minimum duration of the Consumer's obligations under the Agreement is the implementation time
Of the Agreement, i.e. payment and receipt of the Goods.
3. The use of the Store by the Consumer is not connected with the obligation to submit a deposit or
provide other financial guarantees.
4. The Seller does not apply the code of good practice referred to in Art. 2 point 5 of the Act of
August 23, 2007 on counteracting unfair market practices.

CHAPTER 5. RESPONSIBILITY
1. Upon the release of the Goods to the Customer or the carrier, the benefits and burdens are transferred to the Customer
related to the Goods and the risk of accidental loss or damage to the Goods. By
sale to the Consumer, the risk of accidental loss or damage to the Goods
passes to the Consumer upon the release of the Goods to the Consumer. Considering the release of the Goods
it is entrusted by the Seller to the carrier, if the Seller had no influence on
the choice of the carrier by the Consumer.
2. Liability under the warranty is excluded in legal relations with customers.
3. The Seller is liable to the Consumer if the Product has a physical defect or
legal (warranty) on the terms specified in the provisions of the Civil Code (Journal of Laws 2014.121zed.), with the proviso that if the Product purchased by the Consumer is a used item
movable, the Seller is liable under the warranty if a physical defect is found
before the expiry of one year from the date of release of the Goods.

CHAPTER 6. PROCEDURE FOR DEALING WITH COMPLAINTS
1. Complaints regarding defects of the Goods should be directed by the Consumer to the address of the Seller at
in writing. You can also inform the Seller about sending the notification by means of the method
by e-mail to the following e-mail address: info@truemaniac.com.
2. The complaint should contain a detailed description of the defect of the Good and the Consumer's request,
possibly also photographic documentation.
3. The Seller undertakes to consider the complaint within 14 days. If the Seller does not
will respond to the Consumer's complaint within 14 days, it is deemed to have been considered
justified.
4. If the complaint is accepted, the Seller will take appropriate action in accordance with
Consumer's request.
5. There is a possibility of using extrajudicial means of dealing with complaints and
pursuing claims in legal relations with Consumers.

CHAPTER 7. WITHDRAWAL FROM THE CONTRACT
1. Withdrawal from the Agreement by the Seller or the Customer may take place on the terms specified
in the provisions of the Civil Code (Journal of Laws 2014.121 as amended).
2. The consumer has the right to withdraw from the Agreement within 14 days from the date
receipt of the Goods.
3. Information on withdrawal from the Agreement by the Consumer is included in the instruction on law
withdrawal, available on the Store's website.
4. The right to withdraw from the Agreement is not entitled to the Consumer in relation to contracts:
1.for the provision of services, if the Seller has fully provided the service with the express consent of the Consumer,
who was informed prior to the commencement of the service that after the performance was fulfilled by
The Seller will lose the right to withdraw from the Agreement;
2. where the price or remuneration depends on the fluctuations in the financial market over which
The seller does not exercise control and that may occur before the deadline for withdrawal
from the Agreement;
3.in which the Goods are a non-prefabricated item, manufactured according to the specification
The consumer or serving to satisfy his individual needs;
4.in which the Goods are perishable or short-lived items
suitability for use;
5.in which the Goods are an item delivered in a sealed package, which after opening
the packaging cannot be returned due to health protection or hygiene reasons,
if the packaging has been opened after delivery;
6.in which the Goods are items that, due to their nature, remain after delivery
inextricably linked with other things;
7. in which the Goods are alcoholic beverages, the price of which was agreed upon conclusion
Agreements that cannot be delivered until after 30 days and the value of which depends
from fluctuations in the market over which the Seller has no control;
8.in which the Consumer expressly demanded that the Seller come to him in order to perform
urgent repair or maintenance; if the Seller provides additional services other than those which
performance, the Consumer demanded or delivers things other than spare parts necessary for
performance of repair or maintenance, the right to withdraw from the Agreement is granted to the Consumer
for additional services or items;
9. in which the Goods are sound or visual recordings or computer programs
delivered in a sealed package, if the package has been opened after
delivery;
10. for the delivery of newspapers, periodicals or magazines, with the exception of subscription contracts;
11. concluded through a public auction;
12. for the provision of accommodation services other than for residential purposes, transport
things, car rental, gastronomy, services related to leisure, events
entertainment, sports or cultural activities, if the contract specifies a day or period
provision of the service;
13. for the delivery of digital content that is not recorded on a tangible medium, if
the performance of the service began with the Consumer's express consent before the deadline to
withdraw from the contract and after informing the Seller about the loss of the right to withdraw
from the contract.

CHAPTER 8. INTELLECTUAL PROPERTY
1. The rights to the Website and the content contained therein belong to the Seller.
2. All logos, proper names, graphic designs, films, texts, forms, scripts, codes
source, slogans, trademarks, service marks, etc. are registered trademarks and belong to
Seller, producer or distributor of the Good. Download, copy, modify,
reproducing, transmitting or distributing any content from the site

http://www.truemaniac.com without the consent of the owner is prohibited.

CHAPTER 9. FINAL PROVISIONS
1. In matters not covered by the Regulations in legal relations with clients or
The relevant provisions of generally applicable law apply to consumers.
2. The Seller reserves the right to amend the Regulations with the proviso that to
For contracts concluded prior to the amendment to the Regulations, the version of the Regulations in force at the time shall apply
placing an Order.
3. Any deviations from the Regulations shall be made in writing under pain of nullity.
4. The court having jurisdiction to settle the dispute between the parties will be the court having jurisdiction according to
relevant regulations.